FAQs & Troubleshooting
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143 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Protect your Brother machine against unauthorised access over the network
- 52Wireless setup is requesting a WPS PIN to complete the setup
- 53(Video) Remove Small Scraps of Paper Jammed in the ADF
- 54Out of Memory
- 55Toner specks
- 56Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 57The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 58The scanning speed is slow when scanning from my machine. (Windows)
- 59After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 60(Video) Document is Jammed under the Document Cover
- 61Drum End Soon
- 62Can I use non-Brother or third party supplies with the Brother machine?
- 63I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 64I cannot print full-page photos or images using Email Print.
- 65"Offline" appears on the Status Monitor. (Windows)
- 66Discover the MAC address of the Brother network card
- 67Lines across the page
- 68Media Type Mismatch or Media Mismatch
- 69When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 70Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 71Check the firmware version.
- 72Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 73I cannot scan via network.
- 74Update the Driver or Firmware for your Brother machine
- 75I cannot print from my computer via USB.
- 76Uninstall the Brother Software and Drivers (Windows)
- 77Check the remaining ink or toner level (Linux)
- 78Poor fixing
- 79The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 80Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 81What is the difference between the toner cartridge and the drum unit?
- 82I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 83Where can I download Brother iPrint&Scan application for Mac?
- 84I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 85Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 86Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 87In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 88Where can I find my Brother machine's serial number?
- 89Control Printer Driver settings (only available for Windows)
- 90Open the Control Panel (For Windows)
- 91I cannot connect my machine to a Windows 11 computer via USB.
- 92Can I send a print job to multiple machine email addresses using Email Print?
- 93I get a TS error when trying to print on a wireless network.
- 94Delete a network scanner entry. (Linux)
- 95To install the printer driver easily using a tool. (Linux)
- 96Important points you need to confirm before configuring your Brother machine for a wireless network.
- 97Supported models of Universal Printer Driver for PCL
- 98Ghosting images
- 99The downloaded driver's name is different from my machine's name. (Linux)
- 100What is the Network Shared printing?