FAQs & Troubleshooting
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236 Results
- 51My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 52Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 53Can I use non-Brother or third party supplies with the Brother machine?
- 54When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 55Wrinkles or creases
- 56(Video) Unpack your Brother machine
- 57Print on envelopes, labels, or thick paper from the manual feed slot.
- 58Curled or wavy
- 59Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 60I cannot install Brother drivers on Debian 10 or later (Linux)
- 61What driver package format is supported by my Linux distribution?
- 62(Video) Update the Driver or Firmware for your Brother machine
- 63Delete print jobs from the print queue.
- 64I cannot find some option in the Printing preferences. (For Windows)
- 65Set up your Brother machine on a wireless network.
- 66Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 67Change the printer driver settings (Windows/macOS)
- 68What is Toner Continue Mode?
- 69Image skewed
- 70Copied images or documents appear lighter or darker than the original document.
- 71A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 72Scan multiple pages into one file instead of each scan being saved as a separate file.
- 73What is AirPrint?
- 74When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 75TONER ENDED
- 76Printing/ Scanning with a mobile device
- 77What is the recommended paper?
- 78Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 79Size Error DX or Size Error 2-sided
- 80Out of Memory
- 81Connect your Brother machine to your mobile device via a wireless router or access point.
- 82Download a file from the "Downloads" section and save it to Windows 8 computer.
- 83Ghost
- 84Scan Unable xx
- 85I cannot print from my computer via USB.
- 86Print Unable or Print Unable XX
- 87I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 88White lines across the page
- 89Faint
- 90I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 91I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 92Check the remaining ink or toner level (Linux)
- 93The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 94Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 95I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 96Print the Network Configuration Report
- 97Hollow print
- 98The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 99Print a web page from iPrint&Scan when using an Android™ mobile device.
- 100Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?