FAQs & Troubleshooting
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231 Results
- 51I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 52I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 53I can print but cannot scan via network. (For Windows)
- 54Copy on Both Sides of the Paper (2-sided Copy)
- 55(Video) Set up your Brother machine
- 56Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 57When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 58Curled or wavy
- 59Wireless setup is requesting a WPS PIN to complete the setup
- 60What is Toner Continue Mode?
- 61What is the recommended paper?
- 62I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 63When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 64Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 65A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 66Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 67What is AirPrint?
- 68Clean the drum unit
- 69Envelope creases
- 70I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 71How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 72Delete print jobs from the print queue.
- 73Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 74Change the printer driver settings (Windows/macOS)
- 75Drum End Soon
- 76My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 77The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 78I cannot save a file downloaded from the Brother support website (For Windows)
- 79I cannot find some option in the Printing preferences. (For Windows)
- 80Printing/ Scanning with a mobile device
- 81The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 82Self-Diagnostic
- 83Drum !
- 84Out of Memory
- 85White lines down the page
- 86I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 87I installed scan-key-tool, but it does not work. (Linux)
- 88Open the "Scanners and Cameras" and Properties.
- 89Uninstall the Brother Software and Drivers (Windows)
- 90Scan a document using Brother iPrint&Scan. (macOS only)
- 91What kind of envelopes and labels are recommended for printing?
- 92Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 93What is the difference between the toner cartridge and the drum unit?
- 94Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 952-sided Disable or 2-sided Disabled
- 96Smudges on printed pages (Poor fixing)
- 97Can I use non-Brother or third party supplies with the Brother machine?
- 98Faint
- 99How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 100Reset the network settings to the factory default