FAQs & Troubleshooting
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181 Results
- 51Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 52I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 53The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 54Where can I find the printer's network settings, such as IP address?
- 55How to charge the rechargeable Li-ion battery
- 56How do I connect the printer to my computer via Wi-Fi® using an access point?
- 57(Video) What is the JPEG printing and how can I use it?
- 58The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 59(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 60When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 61(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 62I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 63How to open the Devices and Printers window
- 64How do I connect the printer and my mobile device via Bluetooth®?
- 65How do I disable broadcasting the printer to AirPrint-compatible devices?
- 66How to delete the registry information and files related to the printer driver
- 67How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 68How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 69The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 70How do I connect my computer to the printer using the Wireless Direct mode?
- 71The printer does not print or a printing error occurs.
- 72Printed paper contains streaks or paper is not fed correctly.
- 73Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 74(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 75How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 76How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 77(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 78(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 79When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 80I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 81The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 82What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 83The paper settings specified from the server computer are not reflected on the client computer.
- 84Install BRAdmin Professional 3
- 85I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 86I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 87Adding a custom media size for continuous roll (Linux®)
- 88Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 89How to use Remote Update
- 90When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
- 91How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 92Using the Device Settings (for Windows)
- 93I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 94The print quality is poor.
- 95How do I clean my machine?
- 96Using Web Based Management
- 97How do I initialize and clear the printer to factory default settings?
- 98I cannot connect my printer to a Windows 11 computer via USB.
- 99Print free-length labels with the set length (Linux®)
- 100I cannot print labels when the Active Docking Station / Charging Cradle is connected.