FAQs & Troubleshooting
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340 Results
- 51Curled or wavy
- 52Image skewed
- 53Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 54When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 55I cannot save a file downloaded from the Brother support website (For Windows)
- 56I cannot find some option in the Printing preferences. (For Windows)
- 57I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 58My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 59I cannot print using my Brother machine on a wireless network (Mac)
- 60Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 61Drum End Soon
- 62Lines across the page
- 63Hollow print
- 64Select Receive mode.
- 65Use Universal Print (Windows)
- 66Print on Both Sides of the Paper (Windows®)
- 67What is the default password for my Brother machine?
- 68Receive faxes on the computer for Windows (PC-FAX Receive)
- 69What driver package format is supported by my Linux distribution?
- 70Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 71Size Error DX or Size Error 2-sided
- 72Size mismatch
- 73What is Distinctive Ring and how do I program it?
- 74What is the recommended paper?
- 75I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 76I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 77Turn Off Memory Receive
- 78Load Paper in the Multi‑purpose Tray (MP Tray)
- 79I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 80Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 81Use voice mail on the same line as my Brother machine.
- 82White lines, bands or ribbing across the page
- 83Gray background
- 84Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 85Load Plain Paper, Letterhead, Colored Paper, Thin Paper and Recycled Paper in the Paper Tray
- 86The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 87Confirm that a FAX I sent was received correctly.
- 88Printing/ Scanning with the Cloud
- 89Set up your Brother machine on a wireless network.
- 90Export the Certificate and Private Key
- 91(Video) Set up your Brother machine
- 92What is AirPrint?
- 93Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 94Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 95Print both sides of paper or a booklet automatically
- 96What can happen if the wrong paper is used in your machine.
- 97Clean the Machine
- 98Save Scanned Data to a Folder as a PDF File
- 99Send or Receive an Email Securely Using SSL TLS
- 100What kind of envelopes and labels are recommended for printing?