FAQs & Troubleshooting
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338 Results
- 51The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 52The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)
- 53Where can I get FaceFilter Studio and what can I do with this application?
- 54When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 55Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 56Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 57I can print but cannot scan via network. (For Mac)
- 58When I print, the pages are smudged with ink. What should I do?
- 59I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 60Protect your Brother machine against unauthorised access over the network
- 61The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 62Stop my Brother machine from automatically redialing a number.
- 63My Brother machine's PhotoCapture Center® will not recognize my memory card or USB Flash memory drive.
- 64I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 65Make my copied images lighter or darker.
- 66Cover is Open
- 67Which E-mail packages are compatible with ControlCenter3?
- 68Can I transfer faxes to the PC when my machine has a mechanical problem?
- 69How do I factory reset the network settings?
- 70When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 71I cannot find some option in the Printing preferences. (For Windows)
- 72Download a file from the "Downloads" section and save it to Windows 8 computer.
- 73Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 74Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 75Locate files scanned with ControlCenter2 (For Macintosh)
- 76Discover the MAC address of the Brother network card
- 77When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 78I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 79Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 80Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 81Can I use voice mail on the same line as my Brother machine?
- 82Can third party ink be used to refill the ink cartridges?
- 83I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 84Where is the USB port on the machine?
- 85Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 86I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 87Why doesn't the machine answer when receiving a call?
- 88What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 89Print the Network Configuration List
- 90I can print but cannot scan via network. (For Windows)
- 91Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 92I cannot make borderless prints.
- 93Can I use AirPrint with my Brother machine?
- 94I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 95How do I know which receive mode to select?
- 96When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 97Ink Low
- 98I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 99When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 100Scan a document in Windows 8 and Windows 10.