FAQs & Troubleshooting
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139 Results
- 51Wrong Ink Cartridge
- 52Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 53Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 54Export an address book and import it to another machine
- 55How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 56Cover is Open
- 57Enable the Brother machine's network interface.
- 58I cannot scan via network.
- 59Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 60Print the Network Configuration Report
- 61Check the remaining ink or toner level (Linux)
- 62Load Documents in the Automatic Document Feeder (ADF)
- 63Access Web Based Management
- 64Download a file from the "Downloads" section and save it to Windows 8 computer.
- 65Cannot Detect Ink Volume
- 66I cannot print full-page photos or images using Email Print.
- 67I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 68Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 69The scanning speed is slow when scanning from my machine. (Windows)
- 70Cannot print after a Windows 10 update (June 2020)
- 71Discover the MAC address of the Brother network card
- 72I cannot print from my computer via USB.
- 73A security warning appears when accessing Web Based Management via HTTPS.
- 74Paper is Jammed in the Front of the Machine
- 75Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 76Update the Driver or Firmware for your Brother machine
- 77Remove Paper Scraps
- 78Print the WLAN Report
- 79Cannot Scan XX or Unable to Scan XX
- 80Clean the Paper Pick-up Rollers for Paper Tray #1
- 81I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 82Where can I download Brother iPrint&Scan application for Mac?
- 83Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 84Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 85Clean the Print Head from Your Brother Machine
- 86I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 87Important points you need to confirm before configuring your Brother machine for a wireless network.
- 88In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 89I get a TS error when trying to print on a wireless network.
- 90Install the built-in drivers (For Windows 8 and Windows 10)
- 91Uninstall the Brother Software and Drivers (Windows)
- 92I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 93I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 94Configure the Scan to Email Feature (Linux)
- 95Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 96Verify if the Brother machine has a dial tone.
- 97I am experiencing issues sending a fax.
- 98Remove Paper Scraps Jammed in the ADF
- 99Open the Control Panel (For Windows)
- 100Configure and use PC-FAX (CUPS) (Linux)