FAQs & Troubleshooting
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283 Results
- 51Sleep
- 52Scan from the Brother iPrint&Scan application using Windows Phone.
- 53Delete print jobs from the print queue.
- 54Load photo paper
- 55Unable to Scan AX
- 56Scan multiple pages into one file instead of each scan being saved as a separate file.
- 57Forward a fax to another fax machine when my machine has a mechanical problem.
- 58What is the BRAdmin Professional software used for?
- 59Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 60Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 61Adjust the Sleep Mode setting.
- 62Load an Envelope (Manual Feed Slot)
- 63Enable the Brother machine's network interface.
- 64Install starter ink cartridges
- 65Cannot Detect Ink Volume
- 66Configure and use the Scan to Network feature (For Windows)
- 67Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 68Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 69Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 70Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 71Change the printer driver settings (Windows/macOS)
- 72Cannot Detect
- 73Restrict access to certain operations on my Brother machine.
- 74Wrong Paper
- 75Cover is Open
- 76When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 77Confirm that a FAX I sent was received correctly.
- 78I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 79I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 80"Offline" appears on the Status Monitor.
- 81Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 82The faxes I send are always received with a vertical black line.
- 83My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 84How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 85Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 86After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 87Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 88Wrong Ink Color
- 89Paper tray not detected/ Paper tray #2 not detected
- 90I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 91Printing/ Scanning with a mobile device
- 92The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 93The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 94Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 95Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 96Install Starter Ink
- 97Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 98What is AirPrint?
- 99Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 100A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.