FAQs & Troubleshooting
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403 Results
- 51Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 52How do I know which receive mode to select?
- 53Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 54Document Jam
- 55Where is the USB port on the machine?
- 56I'm using Macintosh. What is the PreScan option used for?
- 57Cannot print after a Windows 10 update (June 2020)
- 58I cannot print using my Brother machine on a wireless network (Mac)
- 59Connect your Brother machine to your mobile device via a wireless router or access point.
- 60Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 61Load photo paper into my machine.
- 62Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 63Why doesn't the machine answer when receiving a call?
- 64I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 65I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 66When I print, the pages are smudged with ink.
- 67"Offline" appears on the Status Monitor.
- 68Configure and use the Scan to Network feature (For Windows)
- 69Configure and use the Scan to FTP feature
- 70I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 71Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 72Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo.
- 73Ink Low
- 74My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 75Set the Brother machine to prevent public access to certain features
- 76Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 77When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 78Scan multiple pages into one file instead of each scan being saved as a separate file.
- 79Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 80Wrong Paper
- 81Scan using XSane or GIMP (Linux)
- 82I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 83I cannot install Brother drivers on Debian 10 or later (Linux)
- 84What driver package format is supported by my Linux distribution?
- 85I cannot save a file downloaded from the Brother support website (For Windows)
- 86Printout is misaligned when using glossy papers or postcards.
- 87Scratches (paper feed roller marks) appear at the center on the printed side on the glossy paper.
- 88Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 89After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 90Wrong Ink Color
- 91Cannot Detect Ink Volume
- 92I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 93Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 94Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 95I still receive the error message "Paper Jam" after I removed the jammed paper.
- 96Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 97Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
- 98Store a Speed Dial number from my Brother machine's Caller ID History.
- 99I'm using MagicJack and am having problems sending or receiving faxes.
- 100How many times will my Brother machine automatically redial a busy number?