FAQs & Troubleshooting
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329 Results
- 51The paper is skewed when it's printed.
- 52I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 53Drums End Soon/ Drum End Soon(X)
- 54Toner scatter or toner stain
- 55Jam Tray
- 56Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 57What can happen if the wrong paper is used in your machine.
- 58Print on envelopes, labels or thick paper from the Manual feed slot
- 59I cannot print from my computer via USB.
- 60Cannot print after a Windows 10 update (June 2020)
- 61Scan from the Brother iPrint&Scan application using Windows Phone.
- 62Print a web page from iPrint&Scan when using an Android™ mobile device.
- 63Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 64Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 65I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 66What kind of memory can I use?
- 67I'm using Macintosh. What is the PreScan option used for?
- 68Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 69Replace Belt
- 70White lines, bands or ribbing across the page
- 71All one color
- 72I cannot find some option in the Printing preferences. (For Windows)
- 73Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 74How to identify your Operating System (OS).
- 75Locate files scanned with ControlCenter3 (For Windows)
- 76Change the printer driver settings (Windows/macOS)
- 77No Belt Unit
- 78Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 79Install additional memory.
- 80The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 81I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 82I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 83Protect your Brother machine against unauthorised access over the network
- 84Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 85Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 86The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 87I keep getting the error message "Authenticate Err (Authentication error)".
- 88Locate files scanned with ControlCenter2 (For Macintosh)
- 89I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 90Color misregistration
- 91Toner Low
- 92Size mismatch
- 93Transfer faxes to the PC when my machine has a mechanical problem
- 94Jam Inside
- 95Envelope creases
- 96What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 97I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 98What is the BRAdmin Professional software used for?
- 99Turn the Toner Save mode on or off
- 100What is the difference between the toner cartridge and the drum unit?