FAQs & Troubleshooting
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349 Results
- 51I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 52I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 53Configure the Scan to Email Feature (Linux)
- 54Cannot print after a Windows 10 update (June 2020)
- 55Enable the Brother machine's network interface.
- 56Open the Status Monitor
- 57Delete print jobs from the print queue.
- 58Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 59Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 60I still receive the error message "Paper Jam" after I removed the jammed paper.
- 61Can I use AirPrint with my Brother machine?
- 62Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 63I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 64Delete numbers stored in my Brother machine's Caller ID History.
- 65Discover the MAC address of the Brother network card
- 66Change the printer driver settings (Windows/macOS)
- 67How many times will my Brother machine automatically redial a busy number?
- 68Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 69Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 70Confirm that a FAX I sent was received correctly.
- 71The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 72When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 73How do I factory reset the network settings?
- 74Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 75Open the Control Panel (For Windows)
- 76Do I need a telephone line to send and receive faxes with my Brother machine?
- 77Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 78When I print photos, the color quality is not good.
- 79I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 80Paper size settings are unavailable when I print from OpenOffice (Linux)
- 81Wireless setup is requesting a WPS PIN to complete the setup
- 82How do I listen to the messages stored in the Brother machine's built-in Message Center?
- 83Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 84Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 85Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 86Locate files scanned with ControlCenter2 (For Macintosh)
- 87Locate files scanned with ControlCenter3 (For Windows)
- 88I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 89I'm using MagicJack and am having problems sending or receiving faxes.
- 90The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 91"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 92I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 93Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 94Create or view a XML Paper Specification document
- 95Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 96I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 97My printed documents are missing colors.
- 98What is Distinctive Ring and how do I program it?
- 99The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 100What are the differences between the BRAdmin Professional and the Web BRAdmin software?