FAQs & Troubleshooting
![]() |
Popular |
115 Results
- 51The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".
- 52I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
- 53I cannot connect my machine to the wireless network.
- 54Memory full error occurred.
- 55How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 56When printing with the thermal transfer method, the print or cutting position gradually shifts.
- 57BarTender UltraLite Edition 2021 (BarTender Designer for Brother) displays the error #1401 during printing.
- 58Printing the printer configuration (Self-test)
- 59Where can I find the printer's network settings, such as IP address?
- 60(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 61How to identify your Operating System (OS) for Windows or Mac
- 62(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 63Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 64I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 65How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 66The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 67The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 68The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 69How to install Brother software on a computer not connected to the Internet
- 70How to change the speed and density in BarTender
- 71Printed barcodes cannot be read.
- 72When I print a long label or many labels continuously, printing stops suddenly before finishing.
- 73How to clean the Print Head
- 74The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 75How do I connect the printer and my mobile device via Bluetooth®?
- 76How do I uninstall the printer driver?
- 77How to clean the Platen Roller
- 78How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 79How do I clean / maintain my printer?
- 80What is the Label List? (P-touch Editor 5.x for Windows)
- 81How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 82The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 83Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 84Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 85(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 86How to open the Devices and Printers window
- 87How to adjust the tear position in BarTender
- 88(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 89(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 90How to adjust the printout position
- 91Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 92How to configure your printer by web browser
- 93How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 94I cannot print barcodes correctly using BarTender.
- 95(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 96I cannot use some functions in BRAdmin Professional 4.
- 97How can I connect the printer to my mobile device via Wi-Fi® ?
- 98How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 99How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 100How do I print vertical text? (P-touch Editor 5.x for Windows)