FAQs & Troubleshooting
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Latest |
121 Results
- 5104/20/2022Uninstall the Brother Software and Drivers (Windows)
- 5204/15/2022Ghosting images
- 5304/14/2022Adjust color settings by using the custom setting in the printer driver (Windows only)
- 5404/14/2022Toner smears easily
- 5504/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5604/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5704/11/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 5804/11/2022Too Many Trays
- 5904/11/2022Storage Full
- 6004/11/2022Control Printer Driver settings (only available for Windows)
- 6104/11/2022Install the Brother Mobile Connect application (for mobile device)
- 6204/11/2022Clean the Drum Unit
- 6304/11/2022Replace the Waste Toner Box
- 6404/11/2022Paper is Jammed in the 2-sided Tray
- 6504/11/2022Paper is Jammed in the Back of the Machine
- 6604/11/2022Paper is Jammed Inside the Machine
- 6704/11/2022Clean the Corona Wires
- 6804/11/2022Replace the Drum Unit
- 6904/11/2022Replace the Toner Cartridge
- 7004/11/2022Unusable Device
- 7104/11/2022Cannot Print ##
- 7204/11/2022Cartridge Error
- 7304/04/2022Toner Error
- 7404/04/2022No Toner
- 7504/04/2022Reduce Toner Consumption
- 7603/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 7703/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7803/23/2022I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 7903/23/2022Vertical colored streaks or bands appear on the page
- 8003/10/2022Drum !
- 8112/15/2021I cannot connect my machine to a Windows 11 computer via USB.
- 8211/29/2021A security warning appears when accessing Web Based Management via HTTPS.
- 8311/29/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 8411/10/2021Open the Control Panel (For Windows)
- 8510/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 8603/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8707/16/2020Cannot print after a Windows 10 update (June 2020)
- 8807/06/2020What driver package format is supported by my Linux distribution?
- 8906/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9006/02/2020Open the Status Monitor (Windows)
- 9103/19/2020Check the remaining ink or toner level (Linux)
- 9201/06/2020When I print images, the quality is not good (Linux)
- 9312/25/2019Protect your Brother machine against unauthorised access over the network
- 9412/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 9512/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9611/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9710/29/2019Large characters are printed incorrectly. (Linux)
- 9810/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 9910/23/2019To install the printer driver easily using a tool. (Linux)
- 10001/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)