FAQs & Troubleshooting
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136 Results
- 51What driver package format is supported by my Linux distribution?
- 52Image skewed
- 53Reset the Drum Counter
- 54I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 55The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 56Secure Print (Macintosh)
- 57I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 58In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 59Check the remaining ink or toner level (Linux)
- 60Where can I download Brother iPrint&Scan application for Mac?
- 61The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 62The driver installation finished successfully but I cannot print. (Linux)
- 63My Brother machine is unresponsive.
- 64Check the firmware version.
- 65Unpack your Brother machine
- 66Delete print jobs from the print queue.
- 67Download a file from the "Downloads" section and save it to Windows 8 computer.
- 68Supported models of Universal Printer Driver for PCL
- 69Clean the Paper Pick-up Rollers
- 70Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 71Print as a Booklet (Windows®)
- 72I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 73Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 74Printing/ Scanning with a mobile device
- 75Set Auto Power Off Mode
- 76Media Type Mismatch or Media Mismatch
- 77The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 78Install the built-in drivers (For Windows 8 and Windows 10)
- 79Reduce Printing Noise
- 80The printer status is Offline or Paused.
- 81Secure Print (Windows®)
- 82Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 83White lines, bands or ribbing across the page
- 84Can I use non-Brother or third party supplies with the Brother machine?
- 85Change the Language on the LCD
- 86Hollow print
- 87I cannot install the driver when using the Driver Install Tool. (Linux)
- 88I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 89The downloaded driver's name is different from my machine's name. (Linux)
- 90To install the printer driver easily using a tool. (Linux)
- 91Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 92I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 93Create or Delete Your Print Profile (Windows®)
- 94A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 95My Brother machine has no power.
- 96When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 97Gray background
- 98Black lines down the page
- 99Clean the Machine
- 100Update the Driver or Firmware for your Brother machine