FAQs & Troubleshooting
![]() |
Popular |
128 Results
- 51Replace the drum unit.
- 52Replace the toner cartridge.
- 53Where do I find the complete User's Guide?
- 54What driver package format is supported by my Linux distribution?
- 55Cannot print after a Windows 10 update (June 2020)
- 56Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 57The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 58Can I print from and scan to iPhone, iPod touch and iPad?
- 59I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 60Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 61Printouts have toner specks.
- 62How can I clean the inside of the printer?
- 63I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 64I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 65Printouts are with gray background.
- 66What is the BRAdmin Professional software used for?
- 67White spots appear in areas of dense black printing.
- 68Paper size settings are unavailable when I print from OpenOffice (Linux)
- 69What is the difference between the toner cartridge and the drum unit?
- 70I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 71A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 72In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 73How can I install the Web BRAdmin on Windows Server 2003?
- 74White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 75Lines appears across the page.
- 76Printouts are faint.
- 77Output sheets are completely black.
- 78I cannot install Brother drivers on Debian 10 or later (Linux)
- 79The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 80What is the Network Shared printing?
- 81Can I print from or scan to Android™ Smartphone?
- 82I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 83Uninstall the drivers. (Mac OS X 10.5)
- 84When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 85Black toner marks appear across the page.
- 86White lines appear across the page.
- 87Can I use non-Brother or third party supplies with the Brother machine?
- 88The image is ghosted.
- 89My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 90Large characters are printed incorrectly. (Linux)
- 91All print jobs are aborted and nothing is printed. (Linux)
- 92I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 93Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 94When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 95I cannot use the "Modules Update" button on Web BRAdmin.
- 96Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 97I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 98Can I buy any MICR toner?
- 99I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 100Uninstall printer drivers (Linux)