FAQs & Troubleshooting
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218 Results
- 51Delete print jobs from the print queue.
- 52DRUM STOP
- 53NO TONER
- 54I cannot print from my computer via network. (For Macintosh)
- 55What kind of paper can I use?
- 56Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 57What is Toner Continue Mode?
- 58I cannot connect my machine to the wireless network (For Macintosh)
- 59I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 60Curl or wavy
- 61Clean the corona wire of the drum unit.
- 62Open the Control Panel (For Windows)
- 63Verify the Brother machine connected to the Wireless Network (For Windows)
- 64Verify the Brother machine connected to the Wired Network (For Windows)
- 65Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 66Print the WLAN report
- 67CARTRIDGE ERROR
- 68DRUM END SOON
- 69Envelope creases
- 70What is the recommended paper?
- 71Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 72Print a Printer Settings page.
- 73My Brother machine cannot be used after the access point/router is replaced or the settings are changed
- 74TONER ENDED
- 75PRINT OVERRUN
- 76Wrinkles or creases
- 77SERVICE CALL
- 78Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 79The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 80Cannot print after a Windows 10 update (June 2020)
- 81Use the Universal Printer Driver for PCL
- 82Clean the paper pick-up roller.
- 83Turn the Toner Save Mode on or off.
- 84I cannot find some option in the Printing preferences. (For Windows)
- 85Install the built-in drivers (For Windows 8 and Windows 10)
- 86DUPLEX DISABLED
- 87Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 88Discover the MAC address of the Brother network card
- 89SIZE ERROR DX
- 90Uninstall the Brother Software and Drivers (Windows)
- 91How do I print a Test page?
- 92I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 93I cannot install Brother drivers on Debian 10 or later (Linux)
- 94Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 95Important points you need to confirm before configuring your Brother machine for a wireless network.
- 96I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 97When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 98What is the printable area per page?
- 99My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 100Download a file from the "Downloads" section and save it to Windows 8 computer.