FAQs & Troubleshooting
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198 Results
- 51The printer status is Offline or Paused.
- 52Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 53The paper is skewed when it's printed.
- 54What kind of labels and transparencies can I use?
- 55JAM INSIDE
- 56JAM MP TRAY
- 57I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 58Can I use non-Brother or third party supplies with the Brother machine?
- 59When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 60I cannot print from my computer via USB.
- 61Can my printer work on a SAP system?
- 62Printer cannot power on.
- 63Printouts are with gray background.
- 64Install the built-in drivers (For Windows 8 and Windows 10)
- 65What is the Network Shared printing?
- 66What kind of envelopes should I avoid?
- 67What do LCD messages on Display (Maintanance messages) mean?
- 68I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 69JAM TRAY 1
- 70What can happen if the wrong paper is used in your machine.
- 71How do I install additional memory? (DIMM)
- 72How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 73The headers or footers appear when I view my document on the screen but do not show up when I print it.
- 74How can I use the reprint function?
- 75Cannot print after a Windows 10 update (June 2020)
- 76I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 77What do LCD messages on Display of a control panel mean?
- 78I cannot print from Mac OS X.
- 79How to Wake-up the printer.
- 80What kind of Resident Fonts does the Printer have?
- 81JAM REAR
- 82Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 83What kind of paper can I use?
- 84How do I clean the inside of the printer?
- 85The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 86White lines appears down the page.
- 87Print on both sides of the paper(2-sided/Duplex Printing).
- 88Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 89Large characters are printed incorrectly. (Linux)
- 90All print jobs are aborted and nothing is printed. (Linux)
- 91I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 92To install the printer driver easily using a tool. (Linux)
- 93I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 94The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 95BUFFER ERROR
- 96Which emulation modes does this printer have?
- 97Where do I find a Parallel or USB interface cable?
- 98What kind of barcodes can I print?
- 99In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 100An error message "MEMORY FULL" appears on the printer LCD.