FAQs & Troubleshooting
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171 Results
- 51Printouts have wrinkles or creases.
- 52Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 53I cannot print from my computer via network. (For Windows)
- 54What kind of labels and transparencies can I use?
- 55Using the PING command to troubleshoot problems.
- 56The printer prints unexpectedly or it prints garbage.
- 57I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 58Replace the drum unit.
- 59Can I print using the IPP protocol on Windows XP?
- 60When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 61The printed letters are slanted, positioned incorrectly.
- 62I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 63Cannot print after a Windows 10 update (June 2020)
- 64The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 65I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 66To install the printer driver easily using a tool. (Linux)
- 67Open the Control Panel (For Windows)
- 68What is the difference between the toner cartridge and the drum unit?
- 69I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 70How do I display the Quick Print Setup as a Toolbar?
- 71My Brother machine misfeeds paper.
- 72The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 73What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 74Uninstall the drivers. (Mac OS X 10.5)
- 75When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 76Paper size settings are unavailable when I print from OpenOffice (Linux)
- 77Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 78The driver installation finished successfully but I cannot print. (Linux)
- 79The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 80I cannot print from my computer via network. (For Macintosh)
- 81How do I use the Quick Print Setup Utility?
- 82How can I enable/disable the Quick Print Setup Utility?
- 83In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 84How do I clean the corona wire of the drum unit?
- 85I cannot install the driver when using the Driver Install Tool. (Linux)
- 86The downloaded driver's name is different from my machine's name. (Linux)
- 87I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 88Uninstall printer drivers (Linux)
- 89Windows 10 Support Information
- 90I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 91What is the Network Shared printing?
- 92What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 93How can I use the BRAdmin Professional Software to View and change printer information?
- 94Where do I find a Parallel or USB interface cable?
- 95I cannot use the "Modules Update" button on Web BRAdmin.
- 96Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 97When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 98What can happen if the wrong paper is used in your machine.
- 99I am unable to print from a client PC to a printer on a print server. (Linux)
- 100Install the built-in drivers (For Windows 8 and Windows 10)