FAQs & Troubleshooting
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253 Results
- 51Delete print jobs from the print queue.
- 52Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 53Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 54Locate files scanned with ControlCenter2 (For Macintosh)
- 55Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 56Clean the paper pick-up roller (video instructions available)
- 57Is my Brother machine compatible with Windows Vista?
- 58Faint
- 59Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 60Curled
- 61Curled or wavy
- 62Print on envelopes, labels, or thick paper from the manual feed slot.
- 63I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 64Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 65Duplex Disabled
- 66TONER ENDED
- 67Duplex Copy (1-sided to 2-sided)
- 68Toner specks
- 69What is the BRAdmin Professional software used for?
- 70My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 71Wrinkles or creases
- 72Page skewed
- 73Scan from the Brother iPrint&Scan application using Windows Phone.
- 74Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 75Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 76I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 77NO TONER
- 78I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 79I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 80Clean the scanner to improve the copy or fax quality.
- 81White lines, bands or ribbing across the page
- 82Uninstall the Brother Software and Drivers (Windows)
- 83Use the Network Connection Repair Tool (Windows)
- 84Reset the network settings to the factory default
- 85"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 86Pre-Required Procedures (Linux)
- 87Combine multiple scanned documents into a single file with PaperPort™
- 88Install the built-in drivers (For Windows 8 and Windows 10)
- 89Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 90Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 91Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 92Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 93Change the printer driver settings (Windows/macOS)
- 94Drum Stop
- 95I can print but cannot scan via network. (For Windows)
- 96Clean the paper pick-up roller.
- 97Clean the drum unit
- 98Size mismatch
- 99Poor fixing
- 100What kind of paper can I use?