MFC-7365DN
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FAQs & Troubleshooting |
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- 104/10/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 204/07/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 303/17/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 403/17/2023I can print but cannot scan via network. (For Windows)
- 506/30/2022I can print but cannot scan via network. (For Mac)
- 605/02/2022When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 704/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 803/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 906/04/2020Check Connection
- 1001/21/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 1111/14/2018I am sharing my Brother machine. I can print but cannot scan.
- 1204/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 1303/25/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 1403/24/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 1503/24/2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 1603/24/2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 1703/24/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 1806/11/2013The Scan button is grayed, shaded or unavailable in PaperPort 12 SE on Windows 8
- 1901/11/2013I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 2011/08/2011I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.