MFC-J6910DW
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FAQs & Troubleshooting |
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- 108/31/2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 205/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 311/27/2018My printed pages and received faxes are cut off.
- 405/26/2015Printing result in Windows Photo Viewer is light.
- 506/04/2014The edge of glossy paper is smudged.
- 601/20/2014When I print photos, the color quality is not good.
- 704/25/2013Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 804/25/2013Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 904/25/2013Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 1011/15/2012My copies, sent faxes or scanned images are all black.
- 1104/26/2012One or more of my colors are not printing (blank).
- 1204/26/2012Improve poor print quality.
- 1311/02/2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 1411/02/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 1505/25/2011I cannot remove red-eye.
- 1602/21/2011Paper jams or ink trace (smudges) occur when feeding A3 paper.
- 1712/14/2010When I print, the pages are smudged with ink.
- 1811/08/2010When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 1909/01/2009When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 2006/01/2007When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?