FAQs & Troubleshooting
![]() |
Popular |
153 Results
- 1The paper settings specified from the server computer are not reflected on the client computer.
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How do I connect RJ printer to my computer?
- 4How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 7What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 8How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 9How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 10Some of the print options in OpenOffice do not work. (Linux®)
- 11P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 12(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 14How do I switch to and use the mass storage mode?
- 15The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 16The print quality is poor, and the image is too light or dark.
- 17(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 18I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 19What Android™ mobile application can I use?
- 20How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 21How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 22The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 23When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 24How do I disable broadcasting the printer to AirPrint-compatible devices?
- 25(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 26I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 27What do the indicator lights mean?
- 28(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 29(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 30The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 31When I print a long label or many labels continuously, printing suddenly stops.
- 32(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 34I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 35The driver installation finished successfully but I cannot print. (Linux®)
- 36Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 37How do I print vertical text? (P-touch Editor 5.x for Windows)
- 38How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 39How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 40The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 41The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 42(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 43Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 44My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 45Install BRAdmin Professional 3
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 48When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 49I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 50I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)