FAQs & Troubleshooting
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190 Results
- 1The printer stops while printing, or the tape is cut in the middle of the text.
- 2How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 3What do the indicator lights mean?
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 6How to delete the registry information and files related to the printer driver
- 7How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How to use the Numbering function (P-touch Editor 5.x for Windows)
- 11How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 12What is P-touch Library?
- 13The label does not cut well.
- 14I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 17Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 18How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19I cannot use P-touch Editor Lite. (For macOS 10.15 or later)
- 20How to create serialized labels (Pro Label Tool)
- 21How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 22Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 23Which printing modes are available?
- 24If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 25The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 26How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 27How can I reset the printer?
- 28The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30Install BRAdmin Professional 3
- 31How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 32How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 33How do I update P-touch Editor?
- 34Getting ready to use your printer
- 35How do I change the setting of "mm" and "inches"? (P-touch Editor Lite)
- 36(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 37The printed label contains blank horizontal lines.
- 38I cannot print using a HSe cassette.
- 39Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 40P-touch Editor crashes when I open it on my Mac.
- 41The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 42Open LBX files created in P-touch Editor in Pro Label Tool
- 43My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 44Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 45Where can I download the latest P-touch Editor for Mac?
- 46I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 47P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 48Installing a CA certificate
- 49Can my printer use TZ/TZe tapes?
- 50Where can I find my Brother printer's serial number?