FAQs & Troubleshooting
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125 Results
- 1Printing is not possible. (USB connection)
- 2I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 3How to open the Devices and Printers window
- 4How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I cannot print using a HSe cassette.
- 7P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 8How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 9How to identify your Operating System (OS) for Windows or Mac
- 10My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 13P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 14How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 15How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 16When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 17(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 18How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 19Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 20I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 21How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 22The label does not cut well.
- 23How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 24Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 25Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 28How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 29How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 31Can my printer use TZ/TZe tapes?
- 32(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 34I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 35The tape got jammed or stuck in the printer.
- 36The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 37"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 38The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 39(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 40How to delete the registry information and files related to the printer driver
- 41How do I print vertical text? (P-touch Editor 5.x for Windows)
- 42How do I start P-touch Editor Lite when connecting the printer to my computer?
- 43(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44What is the Label List? (P-touch Editor 5.x for Windows)
- 45How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 46The driver downloaded from the website cannot be installed.
- 47The printed label contains blank horizontal lines.
- 48Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 49How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 50How do I use a template? (P-touch Editor 5.1 for Mac)