FAQs & Troubleshooting
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249 Results
- 1Smudges on printed pages (Poor fixing)
- 2White lines, bands or ribbing across the page
- 3The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4(Video) Unpack your Brother machine
- 5(Video) Load A4/Letter paper
- 6Load paper in the paper tray
- 7(Video) Connect telephone line and power cords
- 8Black lines down the page
- 9I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 10What is Brother iPrint&Scan?
- 11Wrinkles or creases
- 12I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 13Cannot print after a Windows 10 update (June 2020)
- 14(Video) Load an Envelope (Manual Feed Slot)
- 15Printing/ Scanning with a mobile device
- 16Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 17Toner specks
- 18Replace Drum
- 19Reset the network settings to the factory default
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21(Video) Replace Toner
- 22Command List of brscan. (Linux)
- 23Set up your Brother machine on a wireless network.
- 24When copying one side of a two-sided document, the printed copy shows both sides of the document.
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 29Manual Feed
- 30Toner Low or Prepare New Toner Cartridge
- 31Document Jam (With Video Instructions)
- 32Jam Inside (With Video Instructions)
- 33What can happen if the wrong paper is used in your machine.
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35What driver package format is supported by my Linux distribution?
- 36To install the printer driver easily using a tool. (Linux)
- 37A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 38Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 39I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 40When I scan a document using ControlCenter, the scanned file size is too big.
- 41The printer status is Offline or Paused.
- 42When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 44Black toner marks across the page
- 45White lines down the page
- 46White lines across the page
- 47Gray background
- 48Faint
- 49Turn the Toner Save Mode on or off.
- 50Ghost