FAQs & Troubleshooting
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392 Results
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2What driver package format is supported by my Linux distribution?
- 3Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 4The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 5Can I use voice mail on the same line as my Brother machine?
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8How to identify your Operating System (OS).
- 9Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 10Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 11My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 12I cannot find some option in the Printing preferences. (For Windows)
- 13Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 15Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 16Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17Open the "Scanners and Cameras" and Properties.
- 18I cannot start the NewSoft CD Labeler software. (Mac OS X 10.6 - 10.7)
- 19I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 20Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 21Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 22How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 23I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 24I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 25Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 26Install FaceFilter Studio onto Windows 10.
- 27Install the built-in drivers (For Windows 8 and Windows 10)
- 28Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 29Scan a text document and convert it into a text file (For Windows)
- 30Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 31Scan and save a document in PDF format for Macintosh (Scan to File)
- 32Scan a document from the Windows Vista Photo Gallery
- 33When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 34Scan a document in Windows 8 and Windows 10.
- 35Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 36Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 37Where can I download Brother iPrint&Scan application for Mac?
- 38Install Presto!® PageManager® onto Windows 10.
- 39Install PaperPort™ 12SE onto Windows 10.
- 40Install BookScan & Whiteboard Suite onto Windows 10.
- 41Scan from the Brother iPrint&Scan application using Windows Phone.
- 42The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44Install NewSoft CD Labeler software in Macintosh.
- 45Install NewSoft CD Labeler software in Windows.
- 46I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 47Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 48Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 49Scan a document and e-mail it as an attachment. (For Windows)
- 50Scan a document and open the scanned image with a graphics application (For Windows)
