FAQs & Troubleshooting
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251 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2One or more of my colors are not printing (blank). What can I do?
- 3Paper Jam
- 4The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 5Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 6No Paper Fed
- 7I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 8Can third party ink be used to refill the ink cartridges?
- 9Where is the USB port on the machine?
- 10Why doesn't the machine answer when receiving a call?
- 11Large characters are printed incorrectly. (Linux)
- 12When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 13I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 14I am unable to print from a client PC to a printer on a print server. (Linux)
- 15Uninstall printer drivers (Linux)
- 16Install Presto!® PageManager® onto Windows 10.
- 17When printing documents the characters appear ghosted, blurry, or doubled.
- 18I can receive a fax, but cannot receive a telephone call.
- 19Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 20How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 21When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 22Improve my Brother machine's copy quality.
- 23I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 24I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 25I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 26I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28I cannot install the driver when using the Driver Install Tool. (Linux)
- 29I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32Configure and use PC-FAX (CUPS) (Linux)
- 33Configure the Scan to Email Feature (Linux)
- 34Configure and use the Scan Key Tool (Linux)
- 35What driver package format is supported by my Linux distribution?
- 36Scan using XSane or GIMP (Linux)
- 37Cannot print after a Windows 10 update (June 2020)
- 38The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 39I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 40I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 41When I print images, the quality is not good (Linux)
- 42My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 43The downloaded driver's name is different from my machine's name. (Linux)
- 44The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 45"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47The driver installation finished successfully but I cannot print. (Linux)
- 48I cannot send a fax using PC-FAX (Windows 10)
- 49Print command (LPR) (Linux)
- 50I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)