FAQs & Troubleshooting
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241 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Can I print from or scan to Android™ Smartphone?
- 3Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6(Video) Load plain Letter/A4 paper
- 7(Video) Install the ink cartridges
- 8What is Brother iPrint&Scan?
- 9Load paper in the paper tray
- 10Install Starter Ink
- 11The printer status is Offline or Paused.
- 12Replace Ink
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14Print using only the black ink cartridge when the Color cartridges have run out.
- 15Transfer faxes to the PC when my machine has a mechanical issue.
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18What driver package format is supported by my Linux distribution?
- 19Load paper in the paper tray #2
- 20Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22How do I adjust my Brother machine's tray use for copying and faxing?
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24I cannot make borderless prints.
- 25High Temperature
- 26I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 27I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 28I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 29Cannot print after a Windows 10 update (June 2020)
- 30I cannot print using my Brother machine on a wireless network (Windows)
- 31When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33Protect your Brother machine against unauthorised access over the network
- 34(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 35Scan from the Brother iPrint&Scan application using Windows Phone.
- 36Delete print jobs from the print queue.
- 37Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 38Scan a document and e-mail it as an attachment
- 39Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 40When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 41Ink Low
- 42No Paper Fed
- 43Improve poor print quality.
- 44Load envelopes
- 45Add your Brother machine with AirPrint (macOS)
- 46"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 49(Video)Additional paper jam clear operations
- 50The body of a fax cannot be sent when sending a fax with a cover page via AirPrint from my computer. (OS X v10.8)