FAQs & Troubleshooting
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224 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Pre-Required Procedures (Linux)
- 3I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 4Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 5My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 6I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 9The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 10Can I confirm that the FAX was sent correctly?
- 11Can I print from DOS applications?
- 12I am unable to print from a client PC to a printer on a print server. (Linux)
- 13I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 14The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 15I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 16Print command (cupswrapper) (Linux)
- 17I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 18I want to print using CUPS while keeping SELinux enabled. (Linux)
- 19I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 20I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 21I'm using Windows XP. I cannot scan with the USB cable.
- 22I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 23Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 24Why does the display read "Cover Open"?
- 25What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 26Why doesn't the machine answer when receiving a call?
- 27How can I clear the "PLS OPEN COVER" error message on LCD?
- 28What does "MACHINE ERROR XX" mean?
- 29What does "COMM.ERROR" on the LCD display mean?
- 30The driver installation finished successfully but I cannot print. (Linux)
- 31I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 32Uninstall printer drivers (Linux)
- 33Do I need a telephone line to send and receive faxes with my Brother machine?
- 34The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 35The printer status is Offline or Paused.
- 36I cannot scan via USB. (Mac OS X)
- 37Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 38The keys on the control panel do not respond.
- 39Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 40When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 41How can I configure Windows® XP to send and receive faxes?
- 42I cannot install the driver when using the Driver Install Tool. (Linux)
- 43The downloaded driver's name is different from my machine's name. (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46Print command (LPR) (Linux)
- 47To install the printer driver easily using a tool. (Linux)
- 48Delete print jobs from the print queue.
- 49I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 50When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?