FAQs & Troubleshooting
Popular |
250 Results
- 1Turn the Toner Save mode on or off
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Delete print jobs from the print queue.
- 4Setup and use Brother PC-FAX receiving
- 5Change the printer driver settings (Windows/macOS)
- 6When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 7What driver package format is supported by my Linux distribution?
- 8JAM INSIDE
- 9JAM TRAY 1
- 10Cannot print after a Windows 10 update (June 2020)
- 11Scan Unable
- 12Print Unable
- 13When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 14No Paper
- 15Transfer faxes to the PC when my machine has a mechanical problem
- 16I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 17The downloaded driver's name is different from my machine's name. (Linux)
- 18Uninstall the scanner driver. (Linux)
- 19Uninstall Scan-key-tool. (Linux)
- 20Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 21A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 22The faxes I send are always received with a black vertical line down the page.
- 23I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 24I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 25I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 26I cannot install the driver when using the Driver Install Tool. (Linux)
- 27I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30Configure and use PC-FAX (CUPS) (Linux)
- 31Configure the Scan to Email Feature (Linux)
- 32Configure and use the Scan Key Tool (Linux)
- 33Scan using XSane or GIMP (Linux)
- 34The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 35Where can I download Brother iPrint&Scan application for Mac?
- 36Paper size settings are unavailable when I print from OpenOffice (Linux)
- 37My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 38The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 39"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 40I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42Large characters are printed incorrectly. (Linux)
- 43The driver installation finished successfully but I cannot print. (Linux)
- 44I cannot send a fax using PC-FAX (Windows 10)
- 45Print command (LPR) (Linux)
- 46When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 47I installed scan-key-tool, but it does not work. (Linux)
- 48When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 49Command List of brscan. (Linux)
- 50Delete a network scanner entry. (Linux)