FAQs & Troubleshooting
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184 Results
- 1I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 2Delete print jobs from the print queue.
- 3Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 4I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 5How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 6Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 7The keys on the control panel do not respond.
- 8Can I use non-Brother or third party supplies with the Brother machine?
- 9When trying to print from Mac OS® X the print queue is stopped.
- 10The driver installation finished successfully but I cannot print. (Linux)
- 11I cannot scan when using SELinux (Security-Enhanced Linux)
- 12I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 13I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 14Firewall port requirements of the Scan Key Tool (Linux)
- 15I can receive a fax, but cannot receive a telephone call.
- 16Is my Brother machine compatible with third party print servers?
- 17Verify if the Brother machine has a dial tone
- 18When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 19Uninstall the drivers. (Mac OS X 10.5)
- 20How can I clear the "PLS OPEN COVER" error message on LCD?
- 21Replace the drum unit.
- 22I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 23I cannot install the driver when using the Driver Install Tool. (Linux)
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26Configure and use PC-FAX (CUPS) (Linux)
- 27Configure the Scan to Email Feature (Linux)
- 28Configure and use the Scan Key Tool (Linux)
- 29What driver package format is supported by my Linux distribution?
- 30Scan using XSane or GIMP (Linux)
- 31Cannot print after a Windows 10 update (June 2020)
- 32The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 33I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 34I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 35Paper size settings are unavailable when I print from OpenOffice (Linux)
- 36My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 37The downloaded driver's name is different from my machine's name. (Linux)
- 38The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 39I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 40Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 41Large characters are printed incorrectly. (Linux)
- 42Print command (LPR) (Linux)
- 43When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 44I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 45When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 46I installed scan-key-tool, but it does not work. (Linux)
- 47When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 48When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 49Command List of brscan. (Linux)
- 50Delete a network scanner entry. (Linux)