FAQs & Troubleshooting
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256 Results
- 1I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3I still receive the error message "Paper Jam" after I removed the jammed paper.
- 4Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 6When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 7Configure and use the Scan Key Tool (Linux)
- 8Scan using XSane or GIMP (Linux)
- 9Paper size settings are unavailable when I print from OpenOffice (Linux)
- 10Configure scan settings without administrator privileges (Linux)
- 11Install the built-in drivers (For Windows 8 and Windows 10)
- 12The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 13Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 14I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 15I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 16I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 17I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 18I cannot install the driver when using the Driver Install Tool. (Linux)
- 19I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22Configure and use PC-FAX (CUPS) (Linux)
- 23Configure the Scan to Email Feature (Linux)
- 24What driver package format is supported by my Linux distribution?
- 25Cannot print after a Windows 10 update (June 2020)
- 26The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 27I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 28I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 29When I print images, the quality is not good (Linux)
- 30My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 31The downloaded driver's name is different from my machine's name. (Linux)
- 32The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 33"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 34I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 35Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 36Large characters are printed incorrectly. (Linux)
- 37The driver installation finished successfully but I cannot print. (Linux)
- 38I cannot send a fax using PC-FAX (Windows 10)
- 39Print command (LPR) (Linux)
- 40When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 41I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 42When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 43I cannot scan when using SELinux (Security-Enhanced Linux)
- 44I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 45I installed scan-key-tool, but it does not work. (Linux)
- 46When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 47When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 48Command List of brscan. (Linux)
- 49Delete a network scanner entry. (Linux)
- 50Important points for specifying the scan area (Linux)