FAQs & Troubleshooting
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210 Results
- 1(Video) Load A5 short edge/A4/Letter paper
- 2Jam Tray
- 3When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 4Load paper in the paper tray
- 5I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7No Drum
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10What driver package format is supported by my Linux distribution?
- 11(Video) Unpack your Brother machine
- 12Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14Black lines down the page
- 15I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 16Configure and use PC-FAX (CUPS) (Linux)
- 17Check the remaining ink or toner level (Linux)
- 18I installed scan-key-tool, but it does not work. (Linux)
- 19Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 20Protect your Brother machine against unauthorised access over the network
- 21The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 22Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 23Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 24Can I use AirPrint with my Brother machine?
- 25What is Toner Continue Mode?
- 26Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 27Select Receive mode.
- 28Unable to Scan / Scan Unable
- 29Fuser Error or Self-Diagnostic
- 30TONER ENDED
- 31No Toner
- 32I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 33Out of Memory
- 34I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 35Clean the corona wire of the drum unit.
- 36Confirm that a FAX I sent was received correctly.
- 37What is the BRAdmin Professional software used for?
- 38What is the recommended paper?
- 39I cannot install the driver when using the Driver Install Tool. (Linux)
- 40I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 41Scan using XSane or GIMP (Linux)
- 42The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 43Where can I download Brother iPrint&Scan application for Mac?
- 44Uninstall Scan-key-tool. (Linux)
- 45I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 46I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 47Uninstall printer drivers (Linux)
- 48Firewall port requirements of the Scan Key Tool (Linux)
- 49I cannot view the HTML format manual (web manual).
- 50Use the Network Connection Repair Tool (Windows)