FAQs & Troubleshooting
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138 Results
- 1How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 3How do I transfer label or slip templates?
- 4Where can I find my Brother printer's serial number?
- 5I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 8How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 9How to identify the printer's firmware version
- 10How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 11(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 12How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 13How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 14How to identify your Operating System (OS) for Windows or Mac
- 15I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 16I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 17Disable or reconfigure SELinux. (Linux®)
- 18How can I connect the printer to my mobile device via Wi-Fi® ?
- 19Error messages do not appear when using the USB connection of my printer.
- 20Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 21Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 22Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 23My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 24Install BRAdmin Professional 3
- 25I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 26I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 27When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 28The driver installation finished successfully but I cannot print. (Linux®)
- 29I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 30The printing position shifts vertically or horizontally. (Linux®)
- 31All print jobs have been cancelled and nothing can be printed. (Linux®)
- 32I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 33I cannot print from the client computer to the printer on the print server. (Linux®)
- 34I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 35I cannot save the edited text file. (Linux®)
- 36I do not know how to become a superuser in Ubuntu. (Linux®)
- 37I cannot print from GIMP on Linux.
- 38Are there any drivers available for FreeBSD? (Linux®)
- 39I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 40I cannot print from RedHat or CentOS. (Linux®)
- 41I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 42PostScript data cannot be printed or is printed in the text format. (Linux®)
- 43Large characters are printed incorrectly. (Linux®)
- 44I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 45Installing the LPR driver and CUPS wrapper driver (Linux®)
- 46Uninstalling the printer drivers (Linux®)
- 47Creating a label with GIMP (Linux®)
- 48Adding a custom media size for continuous tape (Linux®)
- 49Creating a label with OpenOffice (Linux®)
- 50Installing a CA certificate