FAQs & Troubleshooting
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124 Results
- 1Jam Rear
- 2Jam Inside (With Video Instructions)
- 3What driver package format is supported by my Linux distribution?
- 4Delete print jobs from the print queue.
- 5Turn the Toner Save Mode on or off.
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8Load paper in the paper tray
- 9Change the printer driver settings (Windows/macOS)
- 10Print both sides of paper or a booklet automatically
- 11Size Error DX or Size Error 2-sided
- 12(Video) Set up your Brother machine
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 15Replace Drum
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 18I am unable to print from a client PC to a printer on a print server. (Linux)
- 19(Video) Update the Driver or Firmware for your Brother machine
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21What is Toner Continue Mode?
- 22Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 23Manual Feed
- 24Toner Low or Prepare New Toner Cartridge
- 25Drum End Soon
- 26Toner specks
- 27Black toner marks across the page
- 28White lines across the page
- 29Can I use non-Brother or third party supplies with the Brother machine?
- 30What can happen if the wrong paper is used in your machine.
- 31All black
- 32Update the Driver or Firmware for your Brother machine
- 33Open the Status Monitor
- 34Clean the paper pick-up roller
- 35In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 36White lines down the page
- 37White lines, bands or ribbing across the page
- 38Black lines down the page
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40I cannot install the driver when using the Driver Install Tool. (Linux)
- 41I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 42I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 43I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Cannot print after a Windows 10 update (June 2020)
- 46Where can I download Brother iPrint&Scan application for Mac?
- 47My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 48The downloaded driver's name is different from my machine's name. (Linux)
- 49The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 50Large characters are printed incorrectly. (Linux)