FAQs & Troubleshooting
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137 Results
- 1The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3Uninstall the drivers. (Mac OS X 10.5)
- 4How do I print envelopes from the manual feed slot in Windows applications?
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6What driver package format is supported by my Linux distribution?
- 7I cannot find some option in the Printing preferences. (For Windows)
- 8I cannot print from my computer via USB.
- 9The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 10Print envelopes from the manual feed slot in Macintosh applications.
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 13I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15The printer status is Offline or Paused.
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 17Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 18Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 19The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 20Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 21What are the expected yields of the consumables?
- 22How can I activate/deactivate the Toner Save Mode?
- 23The printed letters are slanted, positioned incorrectly.
- 24I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 25My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 26All print jobs are aborted and nothing is printed. (Linux)
- 27I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 28I am unable to print from a client PC to a printer on a print server. (Linux)
- 29When printing with monochrome laser printer, the print position shifts. (Linux)
- 30Uninstall printer drivers (Linux)
- 31Pre-Required Procedures (Linux)
- 32Open the Status Monitor
- 33Reprint the last print job. (For Windows users only)
- 34I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 35Replace the toner cartridge
- 36I cannot install the driver when using the Driver Install Tool. (Linux)
- 37I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 38Cannot print after a Windows 10 update (June 2020)
- 39Paper size settings are unavailable when I print from OpenOffice (Linux)
- 40The downloaded driver's name is different from my machine's name. (Linux)
- 41The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 42I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 43Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 44Large characters are printed incorrectly. (Linux)
- 45The driver installation finished successfully but I cannot print. (Linux)
- 46Print command (LPR) (Linux)
- 47Print command (cupswrapper) (Linux)
- 48I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 49I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 50I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)