FAQs & Troubleshooting
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245 Results
- 1What is AirPrint?
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3What is Brother Web Connect?
- 4Ink Low
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6What driver package format is supported by my Linux distribution?
- 7After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 8How do I know which side up my photo paper should be in the tray?
- 9Load envelopes
- 10Scan from the Brother iPrint&Scan application using Windows Phone.
- 11Download a file from the "Downloads" section and save it to Windows 8 computer.
- 12Wrong Ink Color
- 13The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 14Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 15Is my Brother machine compatible with Windows Vista?
- 16I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 17What is the BRAdmin Professional software used for?
- 18Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 19I'm using Macintosh. What is the PreScan option used for?
- 20I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 21Important points for specifying the scan area (Linux)
- 22Uninstall printer drivers (Linux)
- 23When I scan a document using ControlCenter, the scanned file size is too big.
- 24Can I print directly onto DVDs or CDs?
- 25Scan and save a document in PDF format for Windows (Scan to File)
- 26Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 27In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 28I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 29Where do I find manuals for my Brother machine?
- 30I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 31I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 34I cannot install the driver when using the Driver Install Tool. (Linux)
- 35I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 36My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 37Add your Brother machine with AirPrint (macOS)
- 38I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 39I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 40I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 41Configure the Scan to Email Feature (Linux)
- 42Configure and use the Scan Key Tool (Linux)
- 43Scan using XSane or GIMP (Linux)
- 44Cannot print after a Windows 10 update (June 2020)
- 45The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 46When I print images, the quality is not good (Linux)
- 47Where can I download Brother iPrint&Scan application for Mac?
- 48My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 49The downloaded driver's name is different from my machine's name. (Linux)
- 50The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)