FAQs & Troubleshooting
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90 Results
- 1How is the print head cleaning cassette used?
- 2Where can I find my Brother printer's serial number?
- 3How to open the Devices and Printers window
- 4P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5Printing is not possible. (USB connection)
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7The tape got jammed or stuck in the printer.
- 8How can I print without displaying the print monitor screen?
- 9The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 10The top and base layers of the laminated tape are misaligned.
- 11What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 12I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 13Power Supply (PT-2430PC)
- 14Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 17I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 18Share your printer in Windows 7 in a network-shared environment.
- 19"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 20Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 21How do I uninstall the printer driver?
- 22(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 23I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 24How do I install a tape cassette?
- 25How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26How to identify your Operating System (OS) for Windows or Mac
- 27When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 28The driver downloaded from the website cannot be installed.
- 29How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 30How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 31Error messages do not appear when using the USB connection of my printer.
- 32What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 33How do I print vertical text? (P-touch Editor 5.x for Windows)
- 34How do I create a mixed 1-row / 2-row label containing a symbol? (P-touch Editor Lite)
- 35P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
- 36How to use the Numbering function (P-touch Editor Lite)
- 37How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 38How to use the Numbering function (P-touch Editor 5.x for Windows)
- 39The printed label contains blank horizontal lines.
- 40Can my printer use TZ/TZe tapes?
- 41The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 42(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 43How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 46How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 47How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 48I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 49I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 50How can I print data directly from Access 2010?