FAQs & Troubleshooting
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173 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 3Can I set a different media width when using an OpenOffice template? (Linux®)
- 4P-touch Editor crashes when I open it on my Mac.
- 5Creating a label with OpenOffice (Linux®)
- 6When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 7I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9Installing the LPR driver and CUPS wrapper driver (Linux®)
- 10How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 11How do I install/change the DK roll?
- 12Where can I find my Brother printer's serial number?
- 13(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 14Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 15Creating a label with GIMP (Linux®)
- 16Adding a custom media size for continuous tape / roll (Linux®)
- 17The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 18How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 19(Video) Small characters or thin lines are printed faintly.
- 20I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 21How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 22I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 23(Video) When I print many continuous labels, part of the label data is printed twice.
- 24(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 25(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26What is the Label List? (P-touch Editor 5.x for Windows)
- 27(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 28(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 29When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 30I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 31How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 32The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 33The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 34How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 35How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 36How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 37My printer has suddenly stopped printing.
- 38Where can I download the latest P-touch Editor for Mac?
- 39I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 40I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 41I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 42I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 43I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 44I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 45Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 46The driver installation finished successfully but I cannot print. (Linux®)
- 47I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 48The printing position shifts vertically or horizontally. (Linux®)
- 49All print jobs have been cancelled and nothing can be printed. (Linux®)
- 50I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)