FAQs & Troubleshooting
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124 Results
- 1I cannot save a file downloaded from the Brother support website (For Windows)
- 2P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 3I cannot print using a HSe cassette.
- 4Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 5My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 6(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8The label does not cut well.
- 9How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 12Which brands of Ni-MH rechargeable batteries do you recommend?
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14Printing is not possible. (P-touch Editor5.3 for Mac)
- 15I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 16The top and base layers of the laminated tape are misaligned.
- 17I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 18P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 19Where can I find my Brother printer's serial number?
- 20How to install Brother software on a computer not connected to the Internet
- 21How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 22The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 23I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 24I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 25I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 26How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 27How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 28How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 29(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 30Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 31I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 32The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 33How do I set a tape cassette?
- 34What is the Label List? (P-touch Editor 5.x for Windows)
- 35I get an error message and cannot update the firmware. (Windows 10 or later)
- 36What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 37Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 38P-touch Editor crashes when I open it on my Mac.
- 39I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 42The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 43(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 45I can no longer print from my computer, even though I was able to print previously.
- 46The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 47How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 48How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 49The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 50(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)