FAQs & Troubleshooting
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288 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4The color of your printouts is not what you expected
- 5Curled or wavy
- 6Replace PF Kit xx
- 7Use voice mail on the same line as my Brother machine.
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 12Adjust color settings by using the custom setting in the printer driver
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Wrinkle
- 15What can happen if the wrong paper is used in your machine.
- 16What is the recommended paper?
- 17Load paper in the paper tray
- 18My Brother machine could not be found over the network when I installed drivers on my PC.
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Uneven density appears periodically across the page.
- 21Replace Belt
- 22Replace WT Box
- 23Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 24Replace Fuser
- 25Turn the Toner Save Mode on or off.
- 26Ghost
- 27Blank page or some colors are missing.
- 28I cannot print using my Brother machine on a wireless network (Windows)
- 29Scan from the Brother iPrint&Scan application using Windows Phone.
- 30Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 31I cannot find some option in the Printing preferences. (For Windows)
- 32How to identify your Operating System (OS).
- 33Print Unable XX
- 34Drum End Soon
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36Add your Brother machine with AirPrint (macOS)
- 37I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 38I cannot print using my Brother machine on a wireless network (Mac)
- 39What is Storage PC Print Data using Active Directory®? (Windows)
- 40What is AirPrint?
- 41I keep getting the error message "Authenticate Err (Authentication error)".
- 42Select Receive mode.
- 43Discover the MAC address of the Brother network card
- 44I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 45What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 46Color misregistration
- 47Document Jam
- 48Envelope creases
- 49Colored lines across the page
- 50Replace Toner