FAQs & Troubleshooting
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349 Results
- 1What driver package format is supported by my Linux distribution?
- 2Unable to Scan AX
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8How many times will my Brother machine automatically redial a number?
- 9Forward a fax to another fax machine when my machine has a mechanical problem.
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 12Send a fax using PC-FAX with LPD/LPRng (Linux)
- 13Important points you need to confirm before configuring your Brother machine for a wireless network.
- 14My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 15Scan a document using Brother iPrint&Scan. (macOS only)
- 16Open the "Scanners and Cameras" and Properties.
- 17Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 18Change the number of times my Brother machine rings before it answers.
- 19The printer status is Offline or Paused.
- 20Can I use voice mail on the same line as my Brother machine?
- 21Add your Brother machine with AirPrint (macOS)
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23I cannot print using my Brother machine on a wireless network (Windows)
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25Download a file from the "Downloads" section and save it to Windows 8 computer.
- 26I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 27Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 28Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 29Unable to Print 7X
- 30Ink Absorber Full
- 31Unable to Print XX
- 32Ink Low
- 33How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 34Where is the USB port on the machine?
- 35What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 36Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 37I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 38I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 39I cannot install the driver when using the Driver Install Tool. (Linux)
- 40When I print images, the quality is not good (Linux)
- 41The downloaded driver's name is different from my machine's name. (Linux)
- 42The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 43Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 44When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 45I am unable to print from a client PC to a printer on a print server. (Linux)
- 46I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 47To install the printer driver easily using a tool. (Linux)
- 48What is the Network Shared printing?
- 49Can I still receive a fax if I accidentally answer it on an extension or external telephone?
- 50Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater