FAQs & Troubleshooting
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307 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 3Color misregistration
- 4Replace WT (waste toner) Box
- 5Protect your Brother machine against unauthorised access over the network
- 6The color of your printouts is not what you expected
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Easy Scan to E-mail
- 9Replace PF Kit xx
- 10Use voice mail on the same line as my Brother machine.
- 11I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 12Manual Feed
- 13Replace Fuser
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Log Access Error
- 19I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 20Set the Brother machine to prevent public access to certain features
- 21Print both sides of paper or a booklet automatically
- 22No Waste Toner
- 23I am asked to enter a password when starting the Remote Setup application. What is the password?
- 24Set up my Brother machine to forward the received faxes to another location.
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26Carry out calibration to improve the color density
- 27Unusable Device
- 28Cover is Open
- 29Size Error DX or Size Error 2-sided
- 30Size mismatch
- 31Curled or wavy
- 32Reset the network settings to the factory default.
- 33Load paper in the paper tray
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35What driver package format is supported by my Linux distribution?
- 36Jam Manual Feed
- 37A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 38The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 39The printer status is Offline or Paused.
- 40When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 41Verify if the Brother machine has a dial tone.
- 42Uneven density appears periodically across the page
- 43Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 44Toner scatter or toner stain
- 45Replace Toner
- 46Add your Brother machine with AirPrint (macOS)
- 47Cannot print after a Windows 10 update (June 2020)
- 48Wireless setup is requesting a WPS PIN to complete the setup
- 49Command List of brscan. (Linux)
- 50I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)