FAQs & Troubleshooting
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273 Results
- 1Does NC-2200w work with Windows Vista?
- 2When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 3When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 4When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 5I'm using Macintosh. What is the PreScan option used for?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7How do I know which receive mode to select?
- 8When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 9I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 11I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 12Which E-mail packages are compatible with ControlCenter3?
- 13What kind of Media Adapter can I use?
- 14I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 15Can I confirm that the FAX was sent correctly?
- 16When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 17I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 18Configure and use the Scan Key Tool (Linux)
- 19Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 20The driver installation finished successfully but I cannot print. (Linux)
- 21When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 22Delete a network scanner entry. (Linux)
- 23Install the built-in drivers (For Windows 8 and Windows 10)
- 24"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 25Change the user interface of ControlCenter3
- 26Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 27How do I clear the message "MFC is Busy" or "Connect Failure"?
- 28How do I clean the Scanner to improve the copy or fax quality?
- 29I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 30Why are my sent faxes always received with a black vertical line down the page?
- 31The LCD displays an error code (number). What does it mean?
- 32I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 33I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 34I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 35I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 36I cannot install the driver when using the Driver Install Tool. (Linux)
- 37I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Configure and use PC-FAX (CUPS) (Linux)
- 41Configure the Scan to Email Feature (Linux)
- 42What driver package format is supported by my Linux distribution?
- 43Scan using XSane or GIMP (Linux)
- 44Cannot print after a Windows 10 update (June 2020)
- 45The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 46I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 47I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 48When I print images, the quality is not good (Linux)
- 49Paper size settings are unavailable when I print from OpenOffice (Linux)
- 50My machine prints 2-sided when I select 1-sided printing in the driver (Linux)