FAQs & Troubleshooting
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121 Results
- 1I cannot save a file downloaded from the Brother support website (For Windows)
- 2How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 7The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 10Where can I find my Brother printer's serial number?
- 11I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13How do I transfer label templates with P-touch Transfer Express?
- 14Printing is not possible. (USB connection)
- 15I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 16I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 17(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 18How to delete the registry information and files related to the printer driver
- 19(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 20How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 22How to identify your Operating System (OS) for Windows or Mac
- 23How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 24I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 25The printing position shifts vertically or horizontally. (Linux®)
- 26Disable or reconfigure SELinux. (Linux®)
- 27How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 28Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 29The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 30How to use the Numbering function (P-touch Editor 5.x for Windows)
- 31How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 32Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 33I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 34Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 35When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 36The driver installation finished successfully but I cannot print. (Linux®)
- 37I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 38I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 39All print jobs have been cancelled and nothing can be printed. (Linux®)
- 40I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 41I cannot print from the client computer to the printer on the print server. (Linux®)
- 42I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 43I cannot save the edited text file. (Linux®)
- 44I do not know how to become a superuser in Ubuntu. (Linux®)
- 45I cannot print from GIMP on Linux.
- 46Are there any drivers available for FreeBSD? (Linux®)
- 47I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 48I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 49I cannot print from RedHat or CentOS. (Linux®)
- 50I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)