FAQs & Troubleshooting
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198 Results
- 1Where can I find my Brother printer's serial number?
- 2How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 3How do I transfer label or slip templates?
- 4P-touch Editor crashes when I open it on my Mac.
- 5The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 6I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8What iOS mobile application can I use?
- 9Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 10My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11Printing is not possible. (P-touch Editor5.3 for Mac)
- 12How do I install/change the label roll?
- 13I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 14Can I change the barcode settings like barocde size? (iPrint&Label)
- 15Can I change the barcode protocol inside the templates? (iPrint&Label)
- 16I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 17"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 18How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 19The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 20I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 21The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 22When I print many continuous labels, part of the label data is printed twice.
- 23The driver downloaded from the website cannot be installed.
- 24The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 25How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 28I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 29I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 30Using Web Based Management
- 31Error messages do not appear when using the USB connection of my printer.
- 32How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 33I cannot print from the printer in a network-shared environment.
- 34How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 35(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 36Why is the Status LED on the machine ORANGE?
- 37How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 38(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 39How can I make vertical labels? (P-touch Editor 5.0 for Mac)
- 40Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 41My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 42Where can I download the latest P-touch Editor for Mac?
- 43I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 44I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 45Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 46When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 47The driver installation finished successfully but I cannot print. (Linux®)
- 48I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 49The printing position shifts vertically or horizontally. (Linux®)
- 50All print jobs have been cancelled and nothing can be printed. (Linux®)