FAQs & Troubleshooting
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124 Results
- 1Jam Inside (With Video Instructions)
- 2(Video) Unpack your Brother machine and connect the power cord.
- 3(Video) Load an Envelope (Manual Feed Slot)
- 4I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 5What driver package format is supported by my Linux distribution?
- 6(Video) Update the Driver or Firmware for your Brother machine
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8I cannot print from my computer via USB.
- 9When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 10Replace Drum
- 11Turn the Toner Save Mode on or off.
- 12What kind of envelopes and labels are recommended for printing?
- 13A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 14How to identify your Operating System (OS).
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16TONER ENDED
- 17Toner Low or Prepare New Toner Cartridge
- 18Curled or wavy
- 19Envelope creases
- 20Can I use non-Brother or third party supplies with the Brother machine?
- 21I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 22I cannot install the driver when using the Driver Install Tool. (Linux)
- 23Large characters are printed incorrectly. (Linux)
- 24I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 25I want to print using CUPS while keeping SELinux enabled. (Linux)
- 26Uninstall printer drivers (Linux)
- 27A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 28Check the firmware version.
- 29Install the built-in drivers (For Windows 8 and Windows 10)
- 30Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 31I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 32I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 35I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37Cannot print after a Windows 10 update (June 2020)
- 38Where can I download Brother iPrint&Scan application for Mac?
- 39My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 40The downloaded driver's name is different from my machine's name. (Linux)
- 41The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43The driver installation finished successfully but I cannot print. (Linux)
- 44I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 45I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 46I am unable to print from a client PC to a printer on a print server. (Linux)
- 47To install the printer driver easily using a tool. (Linux)
- 48Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 49I cannot install the Brother printer driver (macOS 11 or later)
- 50I cannot install the Brother printer driver (macOS 10.15 or earlier)