FAQs & Troubleshooting
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159 Results
- 1Replace Laser
- 2Jam MP Tray
- 3Download a file from the "Downloads" section and save it to Windows 8 computer.
- 4Jam Duplex
- 5Jam Inside
- 6Possible solutions for print quality issues
- 7Manual Feed
- 8My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 9The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 10Replace PF Kit xx
- 11Jam Rear
- 12Booklet Printing
- 13I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 14Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 15I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 16I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 17I cannot find some option in the Printing preferences. (For Windows)
- 18Change the printer driver settings (Windows/macOS)
- 19Drum Stop
- 20The printer status is Offline or Paused.
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 22Is my Brother machine compatible with Windows Vista?
- 23Drum Error (Drum!)
- 24Out of Memory
- 25What kind of paper can I use?
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27Service Call
- 28I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 29The downloaded driver's name is different from my machine's name. (Linux)
- 30The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 31All print jobs are aborted and nothing is printed. (Linux)
- 32I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 33I want to print using CUPS while keeping SELinux enabled. (Linux)
- 34Uninstall printer drivers (Linux)
- 35Pre-Required Procedures (Linux)
- 36Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 37When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 38Print both sides of paper manually (For Macintosh)
- 39Reprint the last print job. (For Windows users only)
- 40What do the LED indications mean?
- 41Gray background
- 42I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 43I cannot install the driver when using the Driver Install Tool. (Linux)
- 44I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47What driver package format is supported by my Linux distribution?
- 48Cannot print after a Windows 10 update (June 2020)
- 49Paper size settings are unavailable when I print from OpenOffice (Linux)
- 50Large characters are printed incorrectly. (Linux)