FAQs & Troubleshooting
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137 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I cannot print from my computer via USB.
- 5Change the printer driver settings (Windows/macOS)
- 6The printer status is Offline or Paused.
- 7"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
- 8Drum Life End Soon
- 9Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 10Printouts have a curl or wave.
- 11I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 12My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 13I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 14Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 15Large characters are printed incorrectly. (Linux)
- 16The driver installation finished successfully but I cannot print. (Linux)
- 17I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 18To install the printer driver easily using a tool. (Linux)
- 19Uninstall printer drivers (Linux)
- 20After I update my Macintosh, I cannot print via USB. Printer shows "Offline".
- 21The LEDs on the control panel of the printer indicate "Drum Error". Though I cleaned the corona wire, this error message was not cleared. What can I do?
- 22In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 23Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 24White lines appears down the page.
- 25What do the LED indications mean?
- 26Replace the drum unit.
- 27Replace the toner cartridge
- 28I cannot install the driver when using the Driver Install Tool. (Linux)
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30What driver package format is supported by my Linux distribution?
- 31Cannot print after a Windows 10 update (June 2020)
- 32Paper size settings are unavailable when I print from OpenOffice (Linux)
- 33The downloaded driver's name is different from my machine's name. (Linux)
- 34The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 35Print command (LPR) (Linux)
- 36Print command (cupswrapper) (Linux)
- 37I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 38All print jobs are aborted and nothing is printed. (Linux)
- 39I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41I am unable to print from a client PC to a printer on a print server. (Linux)
- 42I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 43I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 44When printing with monochrome laser printer, the print position shifts. (Linux)
- 45I want to print using CUPS while keeping SELinux enabled. (Linux)
- 46Pre-Required Procedures (Linux)
- 47Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49Windows 10 Support Information
- 50I cannot save a file downloaded from the Brother support website (For Windows)