FAQs & Troubleshooting
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- 1(Video) Load A5 paper
- 2(Video) Load A4/Letter paper
- 3(Video) Set up your Brother machine
- 4Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 5Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 6(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Load paper in the paper tray
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 11Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 13The printer status is Offline or Paused.
- 14Replace Toner
- 15I cannot print from my computer via USB.
- 16I cannot print from my computer via network. (For Windows)
- 17What driver package format is supported by my Linux distribution?
- 18Set up your Brother machine on a wireless network (Windows/macOS)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 21What is Brother iPrint&Scan?
- 22Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 23Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 24The Error LED is still on or flashing after I replace the drum unit with a new one.
- 25What is Toner Continue Mode?
- 26I cannot connect my machine to the wireless network (For Macintosh)
- 27No Drum
- 28Heater Error or Self-Diagnostic
- 29Cartridge Error
- 30Toner Ended
- 31No Paper
- 32Wrong Paper Type
- 33The printer is not printing or prints unexpectedly.
- 34Drum !
- 35Out of Memory
- 36Drum End Soon
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38Print a Printer Settings page.
- 39Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 40(Video) Unpack your Brother machine
- 41A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 42"Offline" appears on the Status Monitor.
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 45I cannot connect my machine to the wireless network (For Windows)
- 46Can I print from or scan to Android™ Smartphone?
- 47I cannot print from my computer via network. (For Macintosh)
- 48I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 49Jam Inside
- 50Jam Tray